Privacy Policy — Packetronic

1. Introduction

Packetronic ("we", "our", or "us") operates the Packetronic platform at packetronic.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service.

2. Information We Collect

We collect the following information when you create an account or use our platform:

Account information — username, email address, and a securely hashed password.
Usage data — exam scores, quiz history, study progress, and session activity.
Technical data — browser type, device type, IP address, and pages visited, collected automatically via server logs.
Preferences — theme settings stored locally in your browser (localStorage).

3. How We Use Your Information

To create and manage your account.
To provide exam practice, track your progress, and personalise your experience.
To send transactional emails (e.g. email verification, password reset).
To analyse usage patterns and improve the platform.
To detect and prevent fraud or abuse.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers (e.g. hosting, email delivery) solely to operate the platform, and only under strict confidentiality agreements.

5. Data Retention

We retain your account data for as long as your account remains active. You may request deletion of your account and associated data at any time by contacting us.

6. Security

We take reasonable technical and organisational measures to protect your data, including password hashing, HTTPS encryption, and access controls. However, no system is completely secure and we cannot guarantee absolute security.

7. Your Rights

You have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, contact us at support@packetronic.com.

8. Cookies

We use session cookies required for authentication. No third-party advertising or tracking cookies are used. Your theme preference is stored in your browser's localStorage and is never sent to our servers.

9. Children's Privacy

Packetronic is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date.

11. Contact

For any privacy-related questions, please contact us at support@packetronic.com.

Last updated: April 2026